Saudi Logistic Privacy Notice: Drivers and Delivery Partners

When you drive or deliver with Saudi Logistic, you trust us with your personal data. We're committed to keeping that trust. This notice describes the personal data we collect, how it's used and shared, and your choices regarding this data.

I. Overview

Scope

This notice applies to drivers and delivery partners who use Saudi Logistic's platform to provide transportation or delivery services.

This notice specifically applies if you:

• Provide transportation services as a driver through Saudi Logistic's platform
• Provide delivery services through Saudi Logistic's platform
• Use Saudi Logistic's driver or delivery partner apps

II. Data Collection and Uses

A. The Data We Collect

Saudi Logistic collects the following data:

1. Data You Provide

• Account Information: Name, email, phone number, login credentials, profile photo, payment information, bank account details
• Identity Verification: Driver's license, national ID, vehicle registration, insurance documents, facial verification photos
• Vehicle Information: Vehicle make, model, year, color, license plate number, insurance details
• Background Check Data: Criminal history, driving record (where permitted by law)
• Demographic Data: Date of birth, age (for eligibility verification)

2. Data Collected During Service

• Location Data: Precise location during trips/deliveries, route information, pickup and dropoff locations
• Trip/Delivery Information: Date, time, distance, fare, customer ratings, trip history
• Device Data: Device type, operating system, IP address, mobile network data, app usage data
• Communications: Messages with customers, support communications, in-app chat logs
• Transaction Data: Earnings, payment history, tips, bonuses, incentives

3. Data From Other Sources

• Background check providers
• Insurance providers
• Vehicle registration authorities
• Payment processors
• Customer feedback and ratings

B. How We Use Your Data

1. To Provide Our Services

• Creating and maintaining your driver account
• Matching you with ride or delivery requests
• Processing payments and calculating earnings
• Providing navigation and route optimization
• Tracking trip/delivery progress
• Generating earnings reports and tax documents

2. For Safety and Security

• Verifying your identity and eligibility to drive
• Conducting background checks
• Monitoring for fraudulent activity
• Investigating safety incidents and complaints
• Ensuring compliance with traffic laws and regulations
• Preventing unauthorized account access

3. For Customer Support

• Responding to your inquiries and support requests
• Investigating and resolving disputes
• Processing claims and insurance matters

4. For Legal and Regulatory Compliance

• Complying with applicable laws and regulations
• Responding to legal requests from authorities
• Enforcing our terms and conditions
• Protecting our rights and property

5. For Research and Development

• Improving our services and features
• Analyzing usage patterns and trends
• Developing new products and services
• Testing and troubleshooting

C. Data Sharing and Disclosure

We Share Your Data With:

1. Customers

• Your first name, photo, vehicle details, and location during trips
• Your ratings and trip history (limited)

2. Service Providers

• Payment processors
• Background check providers
• Cloud storage providers
• Customer support platforms
• Insurance providers
• Mapping and navigation services

3. Law Enforcement and Legal Authorities

• When required by law or legal process
• To protect safety and prevent fraud
• In response to valid legal requests

4. Business Partners

• Fleet partners (if applicable)
• Vehicle rental or leasing companies
• Insurance companies

5. In Business Transactions

• In connection with mergers, acquisitions, or asset sales

D. Data Retention

We retain your data for as long as you maintain your driver account and as necessary for:

• Providing our services
• Legal and regulatory compliance (typically 7 years for financial records)
• Safety and security purposes
• Resolving disputes and claims

You may request account deletion, after which we will delete your data except as necessary for legal compliance, safety, or to resolve outstanding issues.

III. Your Rights and Choices

You Have the Right To:

• Access Your Data: Request a copy of your personal data
• Correct Your Data: Update inaccurate or incomplete information
• Delete Your Data: Request deletion of your account and data
• Object to Processing: Object to certain uses of your data
• Data Portability: Receive your data in a portable format
• Withdraw Consent: Withdraw consent for data processing where applicable

Location Data Control

You can control location data collection through your device settings. However, disabling location services will prevent you from providing services through our platform.

Marketing Communications

You can opt out of promotional emails and notifications through your account settings.

IV. Security

We implement security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection

V. International Data Transfers

Your data may be transferred to and processed in countries outside Saudi Arabia. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

VI. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

VII. Updates to This Notice

We may update this privacy notice from time to time. We will notify you of significant changes through the app or by email. Continued use of our services after updates constitutes acceptance of the revised notice.

VIII. Contact Us

If you have questions about this privacy notice or our data practices, please contact us at:

• Email: privacy@saudilogistic.com
• Phone: +966 XXX XXX XXXX
• Address: Saudi Logistic, Kingdom of Saudi Arabia

IX. Kingdom of Saudi Arabia Specific Information

For drivers operating in Saudi Arabia, we comply with all applicable Saudi data protection laws and regulations, including:

• Personal Data Protection Law (PDPL)
• Saudi Arabian Monetary Authority (SAMA) regulations
• Ministry of Transport regulations

Your data is processed in accordance with Saudi Arabian law, and you have rights under Saudi law to access, correct, and delete your personal data.